How to validate CRM Performance in Internet Explorer or Google Chrome
Diagnostics:
Append tools/diagnostics/diag.aspx at the end of your CRM URL
https://<CRM_URL>/tools/diagnostics/diag.aspx
(<CRM_URL> = Provide your CRM URL here)
It will provide the CRM Diagnostics
Internet Explorer: CRM Performance Center
Google Chrome: CRM Performance Center
How to find the list of custom plug-in SDK steps using Advance Find:
Go To Advance Find:
Mention below two criteria to find the list of custom plugin SDK steps
Event Handler Does Not Contain Microsoft
Name Does Not Contain Activityfeed
This topic lists the default State and Status Reason values for system entities that do not use the default values shown in the following table.
| State | Status Reason |
|---|---|
| 0 : Active | 1 : Active |
| 1 : Inactive | 2 : Inactive |
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online
This topic lists the default State and Status Reason values for system entities that do not use the default values shown in the following table.
| State | Status Reason |
|---|---|
| 0 : Active | 1 : Active |
| 1 : Inactive | 2 : Inactive |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Open |
| 1 : Completed | 2 : Completed |
| 2 : Canceled | 3 : Canceled |
| 3 : Scheduled | 4 : Scheduled |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Free |
| 2 : Tentative | |
| 1 : Completed | 3 : Completed |
| 2 : Canceled | 4 : Canceled |
| 3 : Scheduled | 5 : Busy |
| 6 : Out of Office |
| State | Status Reason |
|---|---|
| 1 : Draft | 1 : Draft |
| 2 : Unapproved | 2 : Unapproved |
| 3 : Published | 3 : Published |
| State | Status Reason |
|---|---|
| 0 : Active | 1 : Enabled |
| 1 : Inactive | 2 : Disabled |
| State | Status Reason |
|---|---|
| 0 : Ready | 0 : Waiting For Resources |
| 1 : Suspended | 10 : Waiting |
| 11 : Retrying | |
| 12 : Paused | |
| 2 : Locked | 20 : In Progress |
| 21 : Pausing | |
| 22 : Canceling | |
| 3 : Completed | 30 : Succeeded |
| 31 : Failed | |
| 32 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Proposed |
| 1 : Ready To Launch | |
| 2 : Launched | |
| 3 : Completed | |
| 4 : Canceled | |
| 5 : Suspended | |
| 1 : Inactive | 6 : Inactive |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Proposed |
| 0 : In Progress | |
| 4 : Pending | |
| 5 : System Aborted | |
| 6 : Completed | |
| 1 : Closed | 2 : Closed |
| 2 : Canceled | 3 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Open |
| 1 : Closed | 2 : Closed |
| 2 : Canceled | 3 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Active | 1 : In Progress |
| 2 : On Hold | |
| 3 : Waiting for Details | |
| 4 : Researching | |
| 1 : Resolved | 5 : Problem Solved |
| 1000 : Information Provided | |
| 2 : Canceled | 6 : Canceled |
| 2000 : Merged |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Open |
| 1 : Completed | 2 : Closed |
| 2 : Canceled | 3 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Active | 1 : Active |
| State | Status Reason |
|---|---|
| 0 : Draft | 1 : Draft |
| 1 : Invoiced | 2 : Invoiced |
| 2 : Active | 3 : Active |
| 3 : On Hold | 4 : On Hold |
| 4 : Canceled | 5 : Canceled |
| 5 : Expired | 6 : Expired |
| State | Status Reason |
|---|---|
| 0 : Existing | 1 : New |
| 1 : Renewed | 2 : Renewed |
| 2 : Canceled | 3 : Canceled |
| 3 : Expired | 4 : Expired |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Submitted |
| 1 : Parsing | |
| 2 : Transforming | |
| 3 : Importing | |
| 4 : Completed | |
| 5 : Failed |
| State | Status Reason |
|---|---|
| 0 : Active | 100001 : Active |
| 1 : Inactive | 100002 : Inactive |
| State | Status Reason |
|---|---|
| 0 : Inactive | 0 : Unpublished |
| 1 : Publishing | |
| 1 : Active | 2 : Published |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Draft |
| 8 : Failed | |
| 1 : Completed | 2 : Completed |
| 3 : Sent | |
| 4 : Received | |
| 6 : Pending Send | |
| 7 : Sending | |
| 2 : Canceled | 5 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Open |
| 1 : Completed | 2 : Completed |
| 3 : Sent | |
| 4 : Received | |
| 2 : Canceled | 5 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Open |
| 1 : Inactive | 1 : Closed |
| 2 : Discarded |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Open |
| 1 : Inactive | 1 : Closed |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Active |
| State | Status Reason |
|---|---|
| 0 : Active | 1 : Active |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Active |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Submitted |
| 1 : Parsing | |
| 2 : Transforming | |
| 3 : Importing | |
| 4 : Completed | |
| 5 : Failed |
| State | Status Reason |
|---|---|
| 0 : Active | 1 : New |
| 2 : Partially Shipped | |
| 4 : Billed | |
| 5 : Booked (applies to services) | |
| 6 : Installed (applies to services) | |
| 1 : Closed (deprecated) | 3 : Canceled (deprecated) |
| 7 : Paid in Full (deprecated) | |
| 2 : Paid | 100001 : Complete |
| 100002 : Partial | |
| 3 : Canceled | 100003 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : New |
| 2 : Contacted | |
| 1 : Qualified | 3 : Qualified |
| 2 : Disqualified | 4 : Lost |
| 5 : Cannot Contact | |
| 6 : No Longer Interested | |
| 7 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Open |
| 2 : Draft | |
| 1 : Completed | 3 : Received |
| 4 : Sent | |
| 2 : Canceled | 5 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Active |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Active |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Active |
| 1 : Inactive | 1 : Inactive |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : In Progress |
| 2 : On Hold | |
| 1 : Won | 3 : Won |
| 2 : Lost | 4 : Canceled |
| 5 : Out-Sold |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Open |
| 1 : Completed | 2 : Completed |
| 2 : Canceled | 3 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Active | 1 : New |
| 2 : Pending | |
| 1 : Submitted | 3 : In Progress |
| 2 : Canceled | 4 : No Money |
| 3 : Fulfilled | 100001 : Complete |
| 100002 : Partial | |
| 4 : Invoiced | 100003 : Invoiced |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Open |
| 1 : Completed | 2 : Completed |
| 2 : Canceled | 3 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Active |
| State | Status Reason |
|---|---|
| 0 : Active | 1 : Enabled |
| 1 : Inactive | 2 : Disabled |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Open |
| 1 : Completed | 2 : Made |
| 4 : Received | |
| 2 : Canceled | 3 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Active | 100001 : Active |
| 1 : Inactive | 100002 : Inactive |
| State | Status Reason |
|---|---|
| 0 : Draft | 1 : Draft |
| 1 : Activated | 2 : Activated |
| State | Status Reason |
|---|---|
| 0 : Incomplete | 1 : Not Started |
| 2 : In Progress | |
| 3 : Paused | |
| 1 : Complete | 4 : Completed |
| 5 : Canceled | |
| 6 : Failed |
| State | Status Reason |
|---|---|
| 0 : Active | 1 : Active |
| 1 : Inactive | 2 : Inactive |
| State | Status Reason |
|---|---|
| 0 : Active | 1 : Active |
| 1 : Inactive | 2 : Inactive |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Pending |
| 2 : In Progress | |
| 1 : Closed | 3 : Aborted |
| 4 : Completed | |
| 2 : Canceled | 5 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Draft | 1 : In Progress |
| 1 : Active | 2 : In Progress |
| 3 : Open | |
| 2 : Won | 4 : Won |
| 3 : Closed | 5 : Lost |
| 6 : Canceled | |
| 7 : Revised |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Open |
| 1 : Completed | 2 : Completed |
| 2 : Canceled | 3 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Free |
| 2 : Tentative | |
| 1 : Completed | 3 : Completed |
| 2 : Canceled | 4 : Canceled |
| 3 : Scheduled | 5 : Busy |
| 6 : Out of Office |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Open |
| 1 : Inactive | 1 : Closed |
| State | Status Reason |
|---|---|
| 0 : Active | 1 : Active |
| 3 : All | |
| 1 : Inactive | 2 : Inactive |
| State | Status Reason |
|---|---|
| 0 : Enabled | 1 : Enabled |
| 1 : Disabled | 2 : Disabled |
| State | Status Reason |
|---|---|
| 0 : Open | 1 : Requested |
| 2 : Tentative | |
| 1 : Closed | 8 : Completed |
| 2 : Canceled | 9 : Canceled |
| 10 : No Show | |
| 3 : Scheduled | 3 : Pending |
| 4 : Reserved | |
| 6 : In Progress | |
| 7 : Arrived |
| State | Status Reason |
|---|---|
| 0 : Ready | 0 : Waiting For Resources |
| 1 : Suspended | 10 : Waiting |
| 2 : Locked | 20 : In Progress |
| 21 : Pausing | |
| 22 : Canceling | |
| 3 : Completed | 30 : Succeeded |
| 31 : Failed | |
| 32 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Open | 2 : Not Started |
| 3 : In Progress | |
| 4 : Waiting on someone else | |
| 7 : Deferred | |
| 1 : Completed | 5 : Completed |
| 2 : Canceled | 6 : Canceled |
| State | Status Reason |
|---|---|
| 0 : Active | 0 : Active |
Reference:
Update the registry on unmanaged mobile devices using the Registry Editor:
You can change the registry on each Windows 8.1 or later device like this
Start Registry Editor.
Before making changes to your registry, make a backup. Click File > Export, and then enter your settings.
Locate the following registry subkey: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies
Right-click or tap policies, point to New, and then click Key.
Type Packages, and then press ENTER.
Right-click or tap Packages, point to New, and then click Key.
Type Applications, and then save the text.
Right-click or tap Applications, point to New, and then click DWORD (32-bit) Value.
Type EnableDynamicContentUriRules and then save the text.
Right-click or tap EnableDynamicContentUriRules, and then click Modify.
Type 1 in the Value Data box, and then click OK.
Right-click or tap Applications, point to New, and then click Key.
Type ContentUriRules, and then save the text.
Right-click or tap ContentUriRules, point to New, and then click String Value.
Type 1, and then save the text.
Right-click or tap 1, and then click Modify.
Type your Dynamics 365 organization’s URL in the Value Data box (for example, https://contoso.com), and then click OK.
Exit Registry Editor.
CRM System Setting: Allow messages with unresolved email recipients to be sent
Verify below two settings:
Setting-1:
Go to CRM –> Settings –> Administration –> System Settings
Click on “E-mail” tab and scroll down to “Allow messages with unresolved email recipients to be sent”
Setting-2:
Approve the primary e-mail address of the user through which id you want to send the e-mail.
Note: In case of CRM on-line after approving the e-mail address it takes few hours for CRM to allow sending emails.
Issue:
When unchecked “Enable for mobile” option and click on “Save” getting the same error.
Error from the log file:
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: You need to enable this entity for mobile before you can enable it for mobile offline.Detail:
http://www.w3.org/2001/XMLSchema-instance” xmlns=”http://schemas.microsoft.com/xrm/2011/Contracts“>
-2147220989
http://schemas.datacontract.org/2004/07/System.Collections.Generic” />
You need to enable this entity for mobile before you can enable it for mobile offline.
2016-09-09T16:12:23.3310519Z
Solution:
Use below query to update the entity and after that reset IIS.
Update entity set IsOfflineInMobileClient = 0
SELECT name, PluginTypeId, plugintypeidname, count(*)
FROM SdkMessageProcessingStep
WHERE IsManaged = 0
and name <> ‘ObjectModel Implementation’
and name <> ”
and name not like’%activityfeed%’
GROUP BY name,PluginTypeId, plugintypeidname
HAVING count(*)>1
Use below query to find the duplicate reports in your Organization.
SELECT name FROM Report
GROUP BY name HAVING count(*)>1
Where my e-mail attachments are stored?
Attachments in CRM are stored in ActivityAttachment – “Body” column.
SELECT * FROM ActivityAttachment
If there is no attachment then FileSize will be Zero.
Use below query:
SELECT DISTINCT
c.LogicalName,
a.EventHandlerName,
a.SdkMessageIdName,
case a.Stage
when 10 then ‘Pre Validation’
when 20 then ‘Pre’
when 30 then ”
when 40 then ‘Post’
when 50 then ‘Post (Deprecated)’
end as Stage,
case a.Mode
when 0 then ‘Synchronous’
when 1 then ‘Asynchronous’
end as Mode
FROM
SdkMessageProcessingStep a
INNER JOIN SdkMessageFilter b on a.SdkMessageFilterId = b.SdkMessageFilterId
INNER JOIN MetadataSchema.Entity c on c.ObjectTypeCode = b.PrimaryObjectTypeCode
WHERE a.IsHidden = 0
ORDER BY c.LogicalName, a.EventHandlerName
Ketan Bhatt 