CRM System Setting: Allow messages with unresolved email recipients to be sent

CRM System Setting: Allow messages with unresolved email recipients to be sent

Verify below two settings:

Setting-1:

Go to CRM –> Settings –> Administration –> System Settings

Click on “E-mail” tab and scroll down to “Allow messages with unresolved email recipients to be sent”

e-mail-setting

Setting-2:

Approve the primary e-mail address of the user through which id you want to send the e-mail.

user-email-address

 

Note: In case of CRM on-line after approving the e-mail address it takes few hours for CRM to allow sending emails.

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Posted in CRM New Features

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